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Return to shopThis Privacy Policy describes how guruhealthcoaches (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website cart.guruhealthcoaches.com (the “Site”) or make a purchase. This Policy includes a specific section for California residents as required by the California Consumer Privacy Act (“CCPA”).
1. Information We Collect
We collect the following categories of personal information for the purposes described below:
| Category of Information | Examples | Purpose of Collection |
|---|---|---|
| Identifiers | Name, billing/shipping address, email address, phone number, IP address. | To process and fulfill your orders, communicate with you, and provide customer service. |
| Commercial Information | Records of products purchased, viewed, or considered. | To improve our product offerings, Site functionality, and your shopping experience. |
| Internet/Network Activity | Browsing history, interaction with the Site, device information. | To analyze Site traffic, detect and prevent fraud, and for internal analytics. |
| Payment Information | Credit/debit card details, PayPal email. Note: We do not store full payment card numbers. This data is processed directly by our secure payment service providers. | To complete your transactions. |
2. How We Use Your Information
We use the personal information we collect for the following business purposes:
- To process and fulfill your orders.
- To communicate with you about your order, our products, and promotions (you may opt-out of marketing emails at any time).
- To improve, personalize, and secure our Site and services.
- To detect, prevent, and address fraud and security issues.
- To comply with legal obligations.
3. Sharing of Personal Information
We do not sell your personal information to third parties. We only share your information with service providers who assist us in operating our business, under strict contractual obligations that mandate confidentiality and data protection. These include:
- Payment processors (e.g., Stripe, PayPal) to complete transactions.
- Shipping carriers (e.g., USPS, FedEx, DHL) to deliver your orders.
- Cloud hosting and IT service providers to maintain our Site.
4. Your Rights Under CCPA (For California Residents)
If you are a California resident, you have the following rights regarding your personal information:
- Right to Know: You can request to know the categories and specific pieces of personal information we have collected about you, its sources, and our business purposes for collecting it.
- Right to Delete: You can request the deletion of personal information we have collected from you, subject to certain legal exceptions.
- Right to Correct: You can request correction of inaccurate personal information we maintain about you.
- Right to Opt-Out: You have the right to direct businesses not to “sell” or “share” your personal information. As stated above, we do NOT sell or share your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
How to Submit a Verifiable Request:
To exercise your Right to Know, Delete, or Correct, please submit a verifiable request to us by:
- Email: support@cart.guruhealthcoaches.com
- Phone: +86 19518805664
We will need to verify your identity (which may require confirming information linked to your account) before processing your request. We aim to respond within 45 days of receipt.
5. Data Security
We implement reasonable security measures designed to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.
7. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
guruhealthcoaches
Email: support@guruhealthcoaches.com
Phone: +86 19518805664
Address: No. 92-1, 1st Building, Erjia Village, Weizi Street, Changyi City, Weifang, Shandong Province, China